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Leading Law Firm Finds Marla Custom Blinds (Cardiff) Guilty of Outstanding Service

Top 60 Legal firm HCR LAW recently chose Marla Custom Blinds’ (South Wales) not once but twice to survey, make and fit seventy-five roller blinds for their offices in Cardiff and Ross on Wye.

As Marla Custom Blinds Joseph Anyaike, explained,

“Mandy Jones, Operations Director for HCR Law, first approached us on 2nd August. She wanted a quotation for made-to-measure roller blinds for Hodge House, HCR’s base in Cardiff. I visited Hodge House the following day to discuss their requirements and to measure up. Mandy was delighted to receive my detailed quote the same day and replied the following day to accept and approve my proposal.”

Fitting was scheduled for the end of the month and took just one day.

Mandy was so happy with the product quality and speed of service that she contacted Joseph again in October to survey for the replacement of all the outdated blinds in HCR Law’s Ross on Wye Office.

Again, Marla’s prompt quote was accepted in short order. Installation was booked for 25th November, and Marla’s custom blind manufacturing facility commenced work on the made-to-measure roller blinds.

Unusually, there was a problem with four blinds which didn’t meet our exacting quality standards. The other thirty-nine blinds were perfect, and so were fitted on the scheduled date. The four faulty blinds were reordered from the factory and fitted on the 20th of December.

HCR law was happy with the end result and appreciated Joseph’s proactive problem-solving approach and the security of the five-year Marla Custom Blinds Guarantee.

The Marla Custom Blinds (South Wales) team promise their clients quality service and fast turnaround times. This means that on rare occasions when we get it wrong, we fix it fast.

“We want our clients to be so satisfied with the finished product that they are totally comfortable recommending us to their friends, colleagues and clients.” said Joseph.

If you have a current requirement for solar shading and would like some advice or assistance then please call Joseph at Marla Custom Blinds (South Wales) today on 02920 004009 for a FREE site survey and a no obligation quotation.

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